Last Updated: September 24, 2026
Welcome to ThriftExport.com. These Terms of Service (“Terms”) govern your access to and use of our website and the purchase of products from Thrift Export (“Thrift Export,” “we,” “us,” or “our”).
Thrift Export is an India-based supplier of vintage, pre-owned, and secondhand clothing, including wholesale clothing sold by piece, quantity, lot, or kilo to customers, resellers, thrift stores, retailers, and businesses in India and internationally.
By accessing our website, creating an account, submitting an order, or purchasing from us, you agree to these Terms.
Thrift Export primarily sells vintage, thrift, pre-owned, and secondhand clothing.
Because of the nature of secondhand clothing, products may show normal signs of previous use, including minor marks, fading, discoloration, wear, repairs, loose threads, variations in texture, or other age-related characteristics.
These characteristics do not necessarily mean an item is defective.
For wholesale lots, kilo orders, mixed bundles, or assorted products, individual pieces may vary in brand, design, colour, material, size, condition, style, and age.
Customers purchasing secondhand merchandise should take these natural variations into consideration before ordering.
We make reasonable efforts to present our products accurately.
However, colours may appear differently depending on photography, lighting, screen settings, and device displays.
For individual products, photographs generally represent the item being offered unless otherwise stated.
For wholesale, assorted, mixed, or kilo products, photographs may sometimes be representative of the general product category or stock and may not show every individual item that will be supplied.
Minor variations between photographs and delivered merchandise are possible.
Customers acknowledge that secondhand and vintage merchandise is fundamentally different from newly manufactured clothing.
Unless expressly stated otherwise, customers should not expect secondhand products to be in brand-new condition.
Reasonable signs of previous ownership and use may be present.
We encourage customers to carefully review the applicable product description, condition information, photographs, quantity, weight, grading information, and other information provided before purchasing.
Certain products may be sold:
For kilo or assorted wholesale orders, the exact number of garments received can vary because individual garments have different weights.
For example, jackets generally weigh more than T-shirts. Therefore, two orders of the same total weight may contain different numbers of pieces.
Unless a particular assortment is expressly guaranteed in the product listing or invoice, wholesale orders may contain variations in brands, sizes, colours, designs, and styles.
Placing an order through ThriftExport.com constitutes an offer to purchase the selected merchandise.
An order is not necessarily accepted merely because an order confirmation has been generated automatically.
We reserve the right to refuse or cancel an order where reasonably necessary, including situations involving:
If we cancel an order after receiving payment, the applicable amount will normally be refunded using the original payment method or another mutually agreed method.
Prices displayed on our website may be shown in Indian Rupees or another supported currency.
Prices may change without prior notice.
The price applicable to an order is generally the price confirmed during checkout, subject to correction of obvious pricing or technical errors.
International customers should be aware that exchange rates and charges imposed by banks, card providers, or payment processors may affect the final amount charged in their local currency.
Orders must be paid using one of the payment methods made available during checkout or otherwise agreed with Thrift Export.
Depending on the destination and order type, payment options may include online payment, bank transfer, or other approved methods.
We may delay processing or dispatch until required payment has been successfully received or verified.
We ship orders from India to supported domestic and international destinations.
Shipping times shown on the website or communicated by our team are estimates unless expressly guaranteed.
Delivery can be affected by circumstances outside our reasonable control, including:
We are not able to guarantee that every international shipment will arrive within an estimated delivery window.
International orders may be subject to customs duties, VAT, GST, import taxes, brokerage fees, handling fees, or other charges imposed by the destination country.
Unless expressly stated otherwise during checkout or in a written quotation, such charges are the responsibility of the buyer.
Thrift Export does not control foreign customs authorities and cannot guarantee the amount of duties or taxes that may be charged.
International buyers are responsible for understanding the import requirements applicable in their country.
Customers are responsible for providing complete and accurate:
Additional shipping charges may apply if a shipment is returned, redirected, or requires another delivery attempt because incorrect or incomplete information was supplied.
Customers should inspect shipments as soon as reasonably possible after delivery.
If a package appears significantly damaged, opened, tampered with, or incomplete, we recommend documenting the package before opening it.
Photographs and an unboxing video may materially assist us and the courier in investigating claims involving damaged, missing, or incorrect merchandise.
Any problem should be reported to us within the timeframe specified in our Return & Refund Policy.
Returns, refunds, cancellations, and exchanges are governed by our separate Return & Refund Policy.
Because wholesale, kilo, assorted, and secondhand merchandise has characteristics that differ from ordinary new retail products, additional conditions may apply to these orders.
Customers should review the Return & Refund Policy before completing an order.
Nothing in these Terms is intended to exclude consumer rights that cannot lawfully be excluded under applicable law.
If you wish to cancel an order, contact us as quickly as possible.
An order that has already been packed, dispatched, handed to a courier, or processed for export may not be eligible for cancellation.
Where cancellation is possible, payment processing, shipping, or other non-recoverable charges may be handled in accordance with our cancellation and refund policy and applicable law.
Many Thrift Export customers purchase merchandise for resale.
Unless expressly agreed otherwise in writing, customers are independently responsible for their resale activities, including:
Purchasing products from Thrift Export does not create a franchise, partnership, agency, employment, distributorship, or exclusive reseller relationship.
Thrift Export sells secondhand and vintage merchandise that may originally have been manufactured by various third-party brands.
References to third-party brand names and trademarks are used to identify or describe products.
Unless expressly stated otherwise, Thrift Export is not affiliated with, sponsored by, endorsed by, or an authorized retailer of those third-party brands.
All third-party trademarks remain the property of their respective owners.
Unless otherwise indicated, the ThriftExport.com website, its original text, graphics, layout, branding, and other original content are owned by or licensed to Thrift Export.
You may use our website for legitimate personal or business shopping purposes.
You may not reproduce, scrape, republish, commercially exploit, or systematically copy substantial portions of our website without permission, except where permitted by applicable law.
If you create an account, you are responsible for maintaining the confidentiality of your login information.
You should notify us if you reasonably believe your account has been accessed without authorization.
We may suspend or restrict an account where reasonably necessary to protect customers, prevent fraud, investigate misuse, or maintain website security.
You may not use ThriftExport.com to:
We may restrict access or cancel transactions associated with suspected unlawful or abusive activity.
Our website may integrate with third-party services such as payment processors, couriers, analytics platforms, social networks, or other technology providers.
These third parties may have their own terms and privacy policies.
We are not responsible for third-party services that operate independently from Thrift Export, except to the extent responsibility cannot legally be excluded.
We aim to keep ThriftExport.com available and functioning properly, but uninterrupted access cannot be guaranteed.
The website may occasionally become unavailable because of maintenance, technical problems, hosting failures, security incidents, upgrades, or circumstances beyond our reasonable control.
To the maximum extent permitted by applicable law, Thrift Export will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or purchase of products where such liability may lawfully be limited.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted.
Applicable statutory consumer protections remain unaffected.
We are not responsible for delays or failures caused by circumstances reasonably beyond our control, which may include natural disasters, extreme weather, war, civil disturbance, government restrictions, strikes, transportation disruption, customs delays, epidemics, internet outages, or major courier disruptions.
Our collection and processing of personal information is explained separately in our Privacy Policy.
Customers should review that policy together with these Terms.
We may update these Terms periodically to reflect changes to our website, services, business practices, or applicable requirements.
The updated version will be published on ThriftExport.com with a revised “Last Updated” date.
Changes will apply prospectively as required by applicable law.
These Terms are governed by the laws of India, subject to any mandatory rights or protections that may apply to customers under applicable law.
Any dispute will be handled by the courts having appropriate jurisdiction under applicable Indian law, except where another jurisdiction is required by mandatory law.
For questions regarding these Terms or an order, contact:
Thrift Export
Website: ThriftExport.com
Email: support@thriftexport.com
Phone: +91 94256 86594
Country: India
